1.Are you a manufacture ? How many years are you manufacturing ?
Yes , we specialized in the external storage (include 1. HDD enclosure, RAID stroage, Encryption series and USB gadgets ) over 14 years .
2. How long is your production time ?
For standard sample: 1-3 days
For customized sample: 5-8days
For Bulk producs: will take about 30days.
3. How about the delivery time ?
For express , it will take 3-5 days if via DHL . Air shipment is up to your country , usually one week around
4. What is your sample policy ?
Due to the high price of encryption series, we will charge the sample cost and shipping cost.
And if you order from us in the future , the sample cost will be returned back if you have paid the sample cost .
5. How about your product quality?
All our products are with full capacity and tested by QC teams before shipment. Before order , we will explain all clear to customers with great honesty .
6. Can i order your products with my own design ?
Yes. We accept OEM /ODM orders, and base on MoQ, we support customized, such as: material, color, firmware, colorbox, manual, accessories, etc.
7. Can i put my logo on product ?
No problem . Single color on one position is free of charge . Full printing is 0.07usd/pc around .Large qty order can be free .
8. How to pay the payment and confirm the delivery ?
For sample, we accept Paypal, Western Union, T/T bank.
For bulk order, we support Company account, T/T bank, Western Union. etc. And 30% T/T in advance for deposit, 70% before delivery (we will make QC report with all photo of production line to show you).
9. If order have problem of omission or defective products , what will you do ?
In Principle , problems of omission and defective products won’t happen in our company because we do full and strict checking before shipping . But if happens , please give us pictures of proofs , we will do compensation with money return or real products in the next order . Man-made damage is not included.